Frequently Asked Questions (FAQ)
Welcome to the Punny Threads FAQ! Got questions? We’ve got answers (and maybe a few puns). If you don’t see your question here, just contact us—we’re always happy to help!
Ordering & Products
Q: How do I place an order?
A: Just browse our collection, add your favorite punny shirts, tanks, or hoodies to your cart, and head to checkout. Follow the prompts, and you’ll be pun-ready in no time!
Q: What sizes do you offer?
A: We offer a wide range of sizes for all our apparel. Check each product page for a detailed size chart to find your perfect fit.
Q: Can I change or cancel my order after it’s placed?
A: If you need to make a change or cancel your order, email us at support@punnythreads.com as soon as possible. If your order hasn’t gone into production yet, we’ll do our best to help!
Q: Are your shirts and hoodies eco-friendly?
A: Yes! All our apparel is made to order to reduce waste, and we use responsibly sourced, eco-friendly materials and packaging.
Shipping
Q: How long does shipping take?
A: Orders are made to order and typically ship within 2–5 business days. Delivery times vary by location:
- US: 3–7 business days after production
- International: 7–21 business days
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number by email so you can follow your package all the way to your door.
Q: Do you ship internationally?
A: Yes! We ship to many countries. If you don’t see your country at checkout, email us at support@punnythreads.com and we’ll do our best to help.
Returns & Exchanges
Q: What’s your return policy?
A: We offer a 30-day happiness guarantee! If you’re not 100% satisfied, you can return or exchange your item within 30 days of delivery. Items must be unworn, unwashed, and in original condition.
Q: What if my order is incorrect or arrives damaged?
A: Oops! If you receive the wrong item or your order arrives damaged, email us at support@punnythreads.com with your order number and a photo, and we’ll make it right—fast!
Q: How do I start a return or exchange?
A: Email us at support@punnythreads.com with your order number and reason for return. We’ll send you easy instructions.
Gift Cards
Q: Do you offer gift cards?
A: Yes! Give the gift of laughter with a Punny Threads gift card. They’re delivered instantly via email and never expire.
Q: How do I redeem a gift card?
A: Enter your unique gift card code at checkout. If your order total is less than your gift card value, the remaining balance stays on your card for next time.
Sustainability
Q: What makes Punny Threads sustainable?
A: We use a made-to-order model to reduce waste, source eco-friendly materials, and ship your order in recyclable or compostable packaging.
Wholesale Inquiries
Q: Do you offer wholesale pricing or bulk orders for retailers, events, or organizations?
A: Yes! If you’re interested in carrying Punny Threads in your store, placing a bulk order for an event, or collaborating with us, we’d love to chat. Please email us at support@punnythreads.com with details about your business or event, and we’ll get back to you with more information on wholesale pricing and options.
Business Partnerships
Q: I’m interested in a business partnership or collaboration. Who should I contact?
A: We’re always open to creative collaborations and business partnerships—whether you’re a fellow brand, influencer, event organizer, or business looking to team up. Please reach out to us at support@punnythreads.com with your ideas or proposal, and we’ll be in touch!
Career Opportunities
Q: Are you hiring? How can I join the Punny Threads team?
A: We’re always on the lookout for fun, creative, and talented folks to join our team! If you’re interested in working with us—especially if you have experience in eCommerce, design, or digital marketing (we’re currently seeking a Meta Ad Specialist)—please send your resume, a brief introduction, and why you’d be a great fit to support@punnythreads.com. We review all applications and will get in touch if there’s a match!
Other Questions
Q: How can I contact you?
A: Email us anytime at support@punnythreads.com or use our Contact Us page. We aim to respond within 1–2 business days.
Q: Can I share photos or reviews?
A: Yes, please! Tag us on social media or send your photos and reviews to us for a chance to be featured.
Didn’t find your answer?
No worries—contact us and we’ll get back to you as soon as possible!